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Frequently Asked Questions

What is TRACFONE Frequent Numbers?

TRACFONE Frequent Numbers allows you to obtain AT NO CHARGE ten U.S. 1-800 phone numbers, which you can dial from your TracFone phone to call family and friends in over 60 international destinations. With TRACFONE Frequent Numbers you will not require to dial our international access number any more! Even better, if you use the speed dial feature of your handset, you'll just need to press a key to make an international call!

What do I need to use TRACFONE Frequent Numbers?

You need to fill out and submit the basic information requested about your TracFone phone on the TRACFONE Frequent Numbers page, and then follow the instructions to obtain up to ten U.S. 1-800 phone numbers. Do not forget to store them on your TracFone Phone Book or as speed dial numbers (please refer to the handset manufacturer's manual for this feature).

How much does TRACFONE Frequent Numbers cost?

TRACFONE Frequent Numbers is FREE and only available to our customers.

Can I use the TRACFONE Frequent Numbers at other cell phones or landlines?

No. The TRACFONE Frequent Numbers can only be used from your TracFone phone.

Is there an additional cost for this service?

No, there is no additional cost. The same minutes deducted for a regular call will be deducted when making an international long distance call using the TRACFONE Frequent Numbers.

Can I use TRACFONE Frequent Numbers to make international calls on my TRACFONE cell phone when I am outside of the United States?

No. TRACFONE cell phones don’t work outside of the United States, Puerto Rico or the U.S. Virgin Islands.

I have a NET10. Can I use TRACFONE Frequent Numbers with my NET10 cell phone?

No. There is no similar service for NET10.

What is the difference between TRACFONE Frequent Numbers and TRACFONE International Long Distance?

TRACFONE International Long Distance is a FREE service that allows you to make calls to hundreds of international destinations from your TracFone phone at a cost of a regular call. TRACFONE Frequent Numbers allows you to make the dialing of international calls on your TracFone phone faster and easier, providing you AT NO CHARGE ten U.S. 1-800 numbers you can assign to the most frequent international destinations (from our worldwide coverage) you dial from your TracFone.

What is the difference between TRACFONE Frequent Numbers and TRACFONE International Neighbors?

TRACFONE International Neighbors is a service that allows you to obtain AT NO CHARGE three Mexican phone numbers, which your family and friends (in that country) can dial, and you will receive those calls directly at your TracFone phone in the United States. With TRACFONE International Neighbors your family and friends in Mexico won't pay international long distance charges, and you will pay just a regular call. TRACFONE Frequent Numbers allows you to make the dialing of international calls on your TracFone phone faster and easier, providing you AT NO CHARGE ten U.S. 1-800 numbers you can assign to the most frequent international destinations (from our worldwide coverage) you dial from your TracFone.

Can I use my TRACFONE Frequent Numbers to make international calls on my TracFone while I am roaming? What is the additional cost?

Yes, you can make international calls using the TRACFONE Frequent Numbers while in roaming. The same minute deduction will apply as when in roaming within the United States. Regular roaming charges will apply when making long distance or international calls.

Who can I call if I am having problems with my TRACFONE Frequent Numbers?

Please phone our Customer Service Center at 1-800-867-7183.

Is TRACFONE Frequent Numbers available from any TRACFONE?

Yes, TRACFONE Frequent Numbers work with all TracFone models.